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Contact Us
  • Customer Service

    For help on your account, including billing questions, service support, and plan changes.

    Call (845)236-3140 ex: 630
    Toll Free (800) 910-4341

      
    M - F: 9 a.m. - 5 p.m. (EST)
  • Email: customerservice@remotebackup911.com
  • Sales

    Learn more about our Online Backup Services and talk to a Customer Service Representative.

    Call (845)236-3140 ex: 430
    Toll Free (800) 910-4341

      
    M - F: 9 a.m. - 5 p.m. (EST)
  • Email:  sales@remotebackup911.com


  • Technical Support

    Need Help? Call us with your technical questions.

    Call (845)236-3140 ex: 530
    Toll Free (800) 910-4341

      
    M - F: 9 a.m. - 5 p.m. (EST)
  • Email:  techsupport@remotebackup911.com

     

 
Product & Pricing Update
  • Price Break with Annual Packages - Take advantage of our best prices ever.
  • Additional Modules Available - Protect your databases, Exchange, SQL, Oracle, etc.
  • Large Orders - Custom pricing available for orders over 50 GB.
» See Pricing
  Automatic Backups

Once the backup routine has been created the backups run automatically without any user input.

Automatic Notification

Successful backup, failed backup, even missed backup reports are sent to the user's email account automatically.

Security and Efficiency

Our software utilizes the most advanced encryption standards such as AES and DES to protect your sensitive data. Also, all data is compressed up to 50% of its original size.

Military Grade encryption algorithm is used

The algorithm that we are using to encrypt your files is CBC mode AES. It is a block cipher designed by Counterpane Labs. It was also one of the five Advanced Encryption Standard (AES) finalists chosen by National Institute of Standard and Technology (NIST). It subjects to frequent public reviews but no known attack against this algorithm has been reported.

Reminder : Please make sure you write down your encryption key in a safe place where it will never be forgotten. Otherwise, you will never be able to recover your backup files.

Why Backup Your Files?

 

 

 
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